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Etsy’s High Volume Sellers Tend To Benefit More From The New Seller Account Management Program

By Chris Crum

August 19, 2015

Etsy announced the launch of a new Seller Account Management Program, which it is positioning as another option, in addition to its phones, email forums, and Seller Handbook, for seller support.

The program offers what the company calls “tailored, high-touch support” to the marketplace’s most active sellers. It initially started as a pilot with a few sellers, but now they’re opening up 50 more slots, which active sellers can apply for. You can apply anytime before September 15th, and they’ll open applications to additional sellers next year.

“We’ve found that sellers’ support needs tend to change as their shops grow and they branch into new product lines and sales channels,” says Etsy’s Camilla Gurun. “Sellers in the program are assigned a dedicated Seller Account Manager to provide additional coaching related to their particular needs.”

“First and foremost, the Seller Account Management program is designed for sellers who are aligned with Etsy’s values, and are committed to growing responsibly and [...]

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